One base. Everything included.

No. Unlike Brand V ($10-15/employee/month), SpruceSuite includes unlimited staff in the base plan. Your per-employee cost is $0.

Everything a grooming salon needs: scheduling, multi-staff calendars, payroll & commissions, kiosk mode, AI duration prediction, vaccination compliance (Vaccine Gate + OCR), CRM, invoicing, analytics, waitlist, and a white-label booking page. All for $69/mo with unlimited staff.

Add-ons extend the base into specialized operations. Mobile adds GPS routing and van tracking. Boarding & Daycare adds kennel grids and daycare credits. Enterprise adds multi-location management and API access. These aren't core features behind a paywall — they're genuinely specialized capabilities with real infrastructure costs.

Yes. Add-ons can be added at any time and we'll prorate your billing. Removing an add-on takes effect at your next billing cycle. No lock-in, no penalties.

Yes — 14 days, full access to the base plan and any add-ons you select, no credit card required. Your data carries over if you subscribe.

Absolutely. We provide free data migration from Brand V, Brand G, Brand M, Brand P, and Brand D — including client records, booking history, and vaccination data.

Monthly plans are month-to-month with no contract. Annual plans are billed upfront with a 30-day money-back guarantee.

We pass through processor fees at cost — no markup. Typical rates are 2.6% + $0.10 for in-person and 2.9% + $0.30 for online. That's often lower than Brand V's 2.75% / 3.5% + $0.15.

The Concierge is an AI-powered voice & chat receptionist that answers phone calls, handles web chat, and books appointments 24/7. It understands your services, availability, and pricing — and hands off to human staff when needed. Each tenant can customize the voice, personality, and greeting.